Habib African Bank Ltd.

Privacy and security statement

Habib Bank Privacy and Security

Your right to privacy and security is very important to us. We, The Habib African Bank Limited (“the bank”), treat personal or proprietary information (“personal information”) obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.

How we use the personal information we collect

We need to collect personal or other information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs

Use of technology to monitor your use of our website

Third parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers’ personal information to perform such services.

When we will disclose personal Information without consent
We will not disclose personal information to anyone outside the bank without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so;
  • it is necessary to protect our rights.

Storing personal information
Personal information we collect via the website is stored in a secure environment and is not available to any person outside the bank.

Our security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems

Privacy and security statements applying to specific online services

Different online services and bank entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy. These specific policies will apply to and exclusively govern your use of the particular online service.

Right to amend this privacy and security statement

We reserve the right to amend this privacy and security statement at any time. All amendments to this privacy and security statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.